At Customer Service Center, we respect your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you access or use our services. By using our Website or App, you agree to the practices described below.
We may collect different types of information, including:
Personal Information:
Name, email address, phone number, income details, credit history, Aadhaar number, PAN number, and transaction history.
Device Information:
Device type, operating system, IP address, browser details, mobile identifiers, and location data.
Usage Information:
App interactions, analytics data, log files, and cookies or similar technologies.
Your information is used for purposes such as:
Providing services like transactions, loans, payments, trading, credit card services, and UPI processing.
Personalizing your experience and recommending suitable products.
Ensuring compliance with legal and regulatory requirements.
Preventing fraud and unauthorized activities.
Communicating updates, confirmations, and support responses.
Sending promotional content and conducting research (with your consent).
We may share your data under the following conditions:
With trusted service providers assisting in operations like payments, analytics, and customer support.
To meet legal obligations such as court orders or government requests.
During business transitions like mergers or acquisitions.
With your consent for marketing or promotional purposes.
As anonymized data for research and analysis.
We use cookies and similar tools to enhance your experience. You can control these settings through your device or browser preferences.
We implement industry-standard measures to protect your personal data. However, no online system is completely secure, and absolute protection cannot be guaranteed.
You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time by contacting us.
This Privacy Policy may be revised periodically. Updates will be posted on our Website/App with the revised effective date. We encourage you to review it regularly.
We follow a “Security First” approach, using best practices to protect stored information. Access to personal data is limited to authorized personnel only.
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Thank you for trusting us with your financial information. We value your privacy and remain committed to protecting it.